Lifetime frame warranty registration form is to be completed within 21 days of receiving your frame.
Your warranty documents will be emailed to you once summitted.
12 month warranty
Hubs & drives
Two year warranty
Carbon handle bars
Titanium Handle bars
Lifetime Frame Warranty
Roost Bike will repair, refund, or replace at its option any frame made by Roost Bike it determines to be defective in materials or workmanship. The warranty will be in effect for the lifetime of the frame and is available only to the original owner. All other owners will be entitled to a 12-month warranty from the date of original purchase.
Frame Warranty Registration.
To be able to make a warranty claim you will need to register you frame within 21 days of the delivery date. All frames not registered will be covered under our 12-month warranty. Once the warranty form is submitted you will receive an automated email with the Roost bike full warranty information and conditions.
Replacement (Crash warranty) 5 years.
In the event of a non-warranty situation also known as “crash warranty” Roost Bike will make replacement frames available to the original owner at the current wholesale price for the applicable warranty period described above. A crash warranty is also available for non-original owners up to 5 years of the original purchase date of the original owner. All freight, taxes etc are the responsibility of the purchaser. Under a crash warranty the original frame will need to be returned to Roost Bike.
Full warranty (The long version) will be sent once warranty form is summited and available on request as part of pre purchase due diligence if required.